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	<title>The Ford Story &#187; Quality</title>
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	<description>The Ford Story</description>
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		<title>Drive One: Take Four</title>
		<link>http://www.thefordstory.com/what-were-doing/green/drive-one-take-four/</link>
		<comments>http://www.thefordstory.com/what-were-doing/green/drive-one-take-four/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 15:01:04 +0000</pubDate>
		<dc:creator>cole</dc:creator>
				<category><![CDATA[Ford Cars]]></category>
		<category><![CDATA[Ford Crossovers]]></category>
		<category><![CDATA[Ford SUVs]]></category>
		<category><![CDATA[Green]]></category>
		<category><![CDATA[Hybrids]]></category>
		<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>
		<category><![CDATA[Safety]]></category>
		<category><![CDATA[Smart Technology]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=3213</guid>
		<description><![CDATA[The hits just keep on coming. On Monday, November 23, four more “One More Reason” advertisements will be on the air. Once again, you get a preview of the spots.
These videos are of people sharing their thoughts and opinions about new Ford cars, crossovers and SUVs. The comments are as real as the people who [...]]]></description>
			<content:encoded><![CDATA[<p>The hits just keep on coming. On Monday, November 23, four more “One More Reason” advertisements will be on the air. Once again, you get a preview of the spots.</p>
<p>These videos are of people sharing their thoughts and opinions about new Ford cars, crossovers and SUVs. The comments are as real as the people who made them. They are not scripted. In fact, these people didn&#8217;t know that they were being filmed for Ford commercials. That&#8217;s the only way to get genuine opinions, and that&#8217;s how these were produced.</p>
<p>Here’s a short setup for each of the new video spots:</p>
<ul>
<li>“Rachel Escape Hybrid” talks about how her Escape Hybrid saves her money</li>
<li>“Christopher Fusion Hybrid” tells us why he is pleasantly surprised to be a hybrid owner</li>
<li>“Greg Edge” talks about how the Power lift gate in his Edge has made his life easier</li>
<li>&#8220;Adam and Amie Flex&#8221; is about coexisting thanks to Dual Climate Control in their Flex</li>
</ul>
<p> </p>
<p>You can also view all of the previously loaded videos in this series.</p>
<p>This is a continuation of last year&#8217;s very successful work under the Drive One advertising campaign. Ford will keep highlighting accomplishments in four key areas that shape the reputation of the company &#8211; Quality, Green, Safe and Smart. Ford will continue its ongoing commitment to the community, the environment and innovation.</p>
<p>Do you have a story about Ford that you want to share? You can submit your story and upload a video or photo to make your Ford Story part of the Ford Story. <a href="http://www.thefordstory.com/your-stories/" target="_blank">Click here to see other stories and to learn more about submitting yours. </a></p>
<p>Ford continues to stand apart from competitors. From nontraditional marketing successes such as <a href="http://www.thefordstory.com/our-plan-progress/more-than-50000-americans-have-said-%e2%80%9ctell-me-more-about-ford-fiesta%e2%80%9d/" target="_blank">using social media to generate more than 50,000 hand raisers </a>for the upcoming Ford Fiesta to leveraging global car platforms to <a href="http://www.thefordstory.com/our-plan-progress/ford-c-max-coming-to-america/" target="_blank">bringing new cars such as the Ford C-MAX to North America,</a> Ford is different and making progress.</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular homepage.</em></a></p>
]]></content:encoded>
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		<slash:comments>6</slash:comments>
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		<item>
		<title>Ford Fusion Named 2010 Motor Trend Magazine’s Car of the Year!</title>
		<link>http://www.thefordstory.com/what-were-doing/quality/ford-fusion-named-2010-motor-trend-magazine%e2%80%99s-car-of-the-year/</link>
		<comments>http://www.thefordstory.com/what-were-doing/quality/ford-fusion-named-2010-motor-trend-magazine%e2%80%99s-car-of-the-year/#comments</comments>
		<pubDate>Tue, 17 Nov 2009 20:17:20 +0000</pubDate>
		<dc:creator>tdi_admin</dc:creator>
				<category><![CDATA[Ford Cars]]></category>
		<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>
		<category><![CDATA[Smart Technology]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=3199</guid>
		<description><![CDATA[The latest in accolades for the 2010 Fusion]]></description>
			<content:encoded><![CDATA[<p>Our mothers and our coaches taught us how to be good sports. Well, at least our mothers did. Even so, it’s hard to hide the excitement and pride in winning <em>MOTOR TREND</em> magazine’s prestigious Car of the Year<sup>® </sup>award. The 2010 Ford Fusion brought home the honor, besting a field of 23 contenders including the Toyota Camry, Honda Accord, BMW 7 series and Mercedes-Benz E Class!</p>
<p>In addition to this important award, sales of the 2010 Fusion are at an all-time high. The car is now among America’s Top 10 selling vehicles, and it is the No. 1 selling domestic car.</p>
<p>“Ford has proven its resilience in these tough times by delivering to market a car with broad appeal to a broad range of consumers,” said Angus MacKenzie, MOTOR TREND editor-in-chief.  “The Fusion range has matured into a competitive roster of midsize sedans, able to compete with the sales juggernauts such as the Toyota Camry and Honda Accord.  It is no surprise the Fusion now ranks in the top ten best selling cars in America.”</p>
<p>To win the coveted Car of the Year award, Fusion outperformed the competition – including the BMW 7 Series and Mercedes-Benz E-Class sedan – in six new categories:  design achievement, engineering excellence, intended function, efficiency, safety and value. </p>
<p>“The Fusion brought a vast assortment of choice that has the potential to appeal to every type of driver, from the eco-conscious to the sport-minded.  The Fusion’s combination of comfort, fuel efficiency, assortment and technology made it a clear winner among our panel of judges,” said MacKenzie.</p>
<p>The 2010 Fusion and Fusion Hybrid are the most fuel-efficient sedans in America.  The new models offer more power; class-exclusive technologies such as Blind Spot Information System (BLIS™) and Ford SYNC®; more total passenger and luggage capacity than the Toyota Camry; and better long-term reliability.</p>
<p>The Fusion lineup expanded in the 2010 model year to include all-new Hybrid and Sports models and a new selection of gas-powered engines – all paired with six-speed transmissions – that deliver even more horsepower and better fuel economy. </p>
<p>The Ford Fusion has been generating excitement among journalists and consumers alike since the nameplate first launched in the fall of 2005.  In fact, the introductory model – which marked Ford’s re-entry into the midsize sedan market – was a finalist for MOTOR TREND’S 2006 Car of the Year award. </p>
<p>Since then, Fusion’s popularity has continued to soar.  And so have sales.  Fusion set a sales record in April – the first full month of sales for the redesigned 2010 model and the new Fusion Hybrid version – and overall sales are already at an all-time high for 2009.</p>
<p>With its unsurpassed quality, best-in-class fuel economy, class-exclusive technologies and significant residual value improvement, the 2010 Ford Fusion is clearly delivering the key attributes that midsize sedan buyers want. </p>
<p>“Even at a time when industry-wide sales are down 26 percent, Fusion sales continue to grow,” said Ford Sales Analyst George Pipas.  “That is extraordinary.”</p>
<p>The new Fusion Hybrid model has played an important role in Fusion’s success.  The vehicle delivers a certified 41 mpg rating in the city and 36 mpg on the highway, topping the Toyota Camry hybrid by 8 mpg in the city and 2 mpg on the highway.  It also offers innovative new technology – SmartGauge™ with EcoGuide – that coaches hybrid drivers to maximize fuel efficiency.</p>
<p>Sales of the new Fusion Hybrid are strong, accounting for almost 20 percent of total Fusion retail sales.  And more than 60 percent of Fusion Hybrid sales have been to customers coming from import brands – mostly Toyota and Honda – according to information from Product Information Network, a division of J.D. Power and Associates.</p>
<p>According to Fusion Marketing Manager Jonathan Richards, car buyers are so passionate about Fusion that they are choosing to buy the high series models – Hybrid, SEL and Sport.</p>
<p>“Data shows that high series models account for 50 percent of sales,” he said.  “Customers are also embracing technology offerings like voice-activated navigation, SYNC® and Sony® Audio.”</p>
<p>Richards says the introduction of a Sport model is also drawing praise from Fusion customers as is the new six-speed gearbox with SelectShift transmission.</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular homepage.</em></a></p>
]]></content:encoded>
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		<slash:comments>29</slash:comments>
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		<title>Ford Captures Kudos from Consumer Electronics Show</title>
		<link>http://www.thefordstory.com/what-were-doing/quality/ford-captures-kudos-from-consumer-electronics-show/</link>
		<comments>http://www.thefordstory.com/what-were-doing/quality/ford-captures-kudos-from-consumer-electronics-show/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 20:32:21 +0000</pubDate>
		<dc:creator>tdi_admin</dc:creator>
				<category><![CDATA[Ford Cars]]></category>
		<category><![CDATA[Ford Trucks]]></category>
		<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>
		<category><![CDATA[Safety]]></category>
		<category><![CDATA[Smart Technology]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=3148</guid>
		<description><![CDATA[Taurus, SYNC® and Ford Work Solutions™ honored with awards and recognition]]></description>
			<content:encoded><![CDATA[<p>The Consumer Electronics Show (CES®) is the world’s largest consumer technology trade show. It’s where the makers of the latest electronic goodies go to show off their wares, and it’s where outstanding technology gains recognition. Ford will receive both recognition and awards at the 2010 CES with the 2010 Ford Taurus, SYNC® and Ford Work Solutions.™ Additionally, Ford President and Chief Executive Officer, Alan Mulally, will deliver the opening keynote address at the event.</p>
<p>“Consumers demand the latest on-the-go innovation in their cars. Ford automobiles are built with cutting-edge technology that makes driving safer and more enjoyable,” said Gary Shapiro, president and CEO of the Consumer Electronics Association® (CEA), producer of the International CES. “We are thrilled to welcome Ford to the 2010 International CES and to name the new Ford Taurus as the ‘Official Car of CES.’ We also look forward to hearing Ford’s Alan Mulally kick off the 2010 CES with his opening keynote address on Thursday, January 7.”</p>
<p><strong>Official Car of 2010 International CES</strong></p>
<p>The 2010 Ford Taurus will be the official car of the 2010 International CES – offering 10 class-exclusive technologies not available from any other manufacturer. In addition to Multi-Contour Seats with Active Motion, voice-activated navigation, SYNC and MyKey, other class-exclusive technologies available on the Ford Taurus include:</p>
<ul>
<li>EasyFuel® Capless Fuel-Filler – a self-seal system without a traditional fuel cap. No lost, dangling, or spinning caps. It seals automatically, every time.</li>
<li>SecuriCode™ Keyless Entry Keypad – a feature that allows you to unlock the driver’s door by entering a five-digit code via a flush-mounted keypad</li>
<li>Adaptive Cruise Control and Collision Warning with Brake Support – a feature that allows you to set a cruising speed and uses radar technology to automatically adjust your speed and warn you if you’re getting too close to the vehicle in front of you</li>
<li>Blind Spot Information System (BLIS®) with Cross Traffic Alert – a feature that uses radar technology to warn you of vehicles in your blind spot and alert you to oncoming traffic when you’re backing out of a parking spot</li>
<li>Sony Audio® System – a surround sound system that delivers Dolby® Digital 5.1 sound through 12 high-quality Sony speakers</li>
<li>Available EcoBoost™ V-6 – a 3.5-liter twin-turbo V-6 engine that delivers the output of a V-8, 365 horsepower, without compromising its V-6 fuel economy </li>
</ul>
<p><strong>2010 Innovations Design and Engineering Awards at CES</strong></p>
<p>Ford Work Solutions&#8217; in-dash computer won 2010 Best of Innovations in the category of In-Vehicle Accessories. SYNC&#8217;s latest application, Traffic, Directions &amp; Information, was honored in the category of In-Vehicle Navigation/Telematics/ITS (Intelligent Transportation System).</p>
<p>&#8220;Our customers want the latest in connectivity and technology – making their drive experience more enjoyable and convenient,&#8221; said Mark Fields, president, The Americas, Ford Motor Company. &#8220;We&#8217;re honored that CES has recognized our efforts in providing these customer-driven features.&#8221;</p>
<p>Products entered in this prestigious program are judged by a preeminent panel of independent industrial designers, engineers and members of the media to honor outstanding design and engineering in cutting-edge consumer electronics products across 36 categories.</p>
<p>The Innovations entries are judged based on the following criteria:</p>
<ul>
<li>Engineering qualities, based on technical specs and materials used</li>
<li>Aesthetic and design qualities, using photos provided</li>
<li>The product&#8217;s intended use/function and user value</li>
<li>Unique/novel features that consumers would find attractive</li>
<li>How the design and innovation of the product compares to other products in the marketplace</li>
</ul>
<p><strong>Ford Work Solutions</strong></p>
<p>Ford Work Solutions is a collection of technologies created to provide Ford commercial truck and van customers with connectivity, flexibility and security to better manage their businesses. Available on Ford F-150, F-Series Super Duty, E-Series vans and the new Transit Connect, Ford Work Solutions delivers four innovative features:</p>
<ul>
<li>An in-dash computer developed with Magneti Marelli and powered by Microsoft Auto that provides full high-speed Internet access via the Sprint Mobile Broadband Network, Bluetooth-enabled hands-free calling and navigation by Garmin. The first broadband-capable in-dash computer in production, the system allows customers to print invoices, check inventories and access documents stored on their home or office computer networks – right on the job site. The office is now mobile.</li>
<li>Tool Link™, a Radio-Frequency Identification (RFID) asset tracking system developed in association with DeWALT™, the industry leader in professional power tools, and ThingMagic, the industry expert on embedded RFID technology. This technology enables customers to maintain a detailed real-time inventory of the tools or equipment stored in the pickup box.</li>
<li>Crew Chief™, a fleet tracking, telematics and diagnostics system, offered with market-leading telematics specialist Microlise, provides dynamic location and performance data fleet owners need to more efficiently manage their vehicles, quickly dispatch workers to job sites, monitor driver performance for safety and economy, and keep detailed vehicle maintenance records.</li>
<li>Cable Lock security system developed in association with Master Lock®, the industry-leading lock manufacturer, discourages theft of expensive tools too large to fit in the cab.</li>
</ul>
<p><a href="http://www.scribd.com/doc/15663420/Ford-Work-Solutions" target="_blank">You can read more about Ford Work Solutions by clicking here.</a></p>
<p><strong>SYNC with Traffic, Directions &amp; Information</strong></p>
<p>Ford SYNC&#8217;s latest application – Traffic, Directions &amp; Information – leverages industry-leading voice-recognition software, integrated GPS technology and a customer&#8217;s Bluetooth-capable mobile phone. It provides simple hands-free access to personalized traffic reports, precise turn-by-turn driving directions and up-to-date information including business listings, news, sports and weather.</p>
<p>These new capabilities are in addition to SYNC&#8217;s established hallmark suite of services, from hands-free, voice-activated cell phone and digital media player integration to the more recent security and convenience additions of 911 Assist™ and Vehicle Health Report.</p>
<p>Introduced in 2007, more than 80 percent of the vehicles Ford sells in North America are equipped with SYNC, and more than 1 million SYNC-equipped vehicles are on the road today.</p>
<p><strong>2010 International CES</strong></p>
<p>Ford Work Solutions and SYNC with Traffic, Directions &amp; Information will be on display at the 2010 International CES, which runs January 7-10, 2010 in Las Vegas. The Innovations Design and Engineering Showcase will feature honorees by product category in the Grand Lobby of the Las Vegas Convention Center and they will also be featured at CES Unveiled: The Official Press Event of the International CES on January 5.</p>
<p>Innovations 2010 Design and Engineering honoree products are featured on <a href="www.CESweb.org/Innovations" target="_blank">www.CESweb.org/Innovations</a>, which lists product categories, as well as each product name, manufacturer information, designer, description, photo and URL.</p>
<p>The prestigious Innovations Design and Engineering Awards have been recognizing achievements in product design and engineering since 1976. It is sponsored by the Consumer Electronics Association (CEA), the producer of the International CES, the world&#8217;s largest consumer technology trade show, and endorsed by the Industrial Designers Society of America (IDSA), the voice of industrial design, committed to advancing the profession through education, information, community and advocacy.</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular home page.</em></a></p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Drive one: Take Three</title>
		<link>http://www.thefordstory.com/what-were-doing/green/drive-one-take-three/</link>
		<comments>http://www.thefordstory.com/what-were-doing/green/drive-one-take-three/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 16:01:28 +0000</pubDate>
		<dc:creator>cole</dc:creator>
				<category><![CDATA[Green]]></category>
		<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>
		<category><![CDATA[Safety]]></category>
		<category><![CDATA[Smart Technology]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=3058</guid>
		<description><![CDATA[Third round of Drive one video spots]]></description>
			<content:encoded><![CDATA[<p>On Monday, November 9, four more “One More Reason” advertisements will be on the air. We want to give you a preview of the spots, so we&#8217;ve loaded them into a player that you can watch below. We also invite your comments.</p>
<p>These videos are of people sharing their thoughts and opinions about new Ford cars, crossovers and SUVs. The comments are as real as the people who made them. They are not scripted. In fact, these people didn&#8217;t know that they were being filmed for Ford commercials. That&#8217;s the only way to get genuine opinions, and that&#8217;s how these were produced.</p>
<p>Here’s a short setup for each of the new video spots:</p>
<ul>
<li>“Rachel ER” is about the advantages of SIRIUS Travel Link™</li>
<li>“Robert Likes” tells us all about the versatility of his Transit Connect</li>
<li>“Michael MPG” talks about the fuel efficiency of Ford Escape</li>
<li>“Christopher Leaves” shows the love of a Fusion Hybrid and its fuel economy savings</li>
<li>“Karina Fusion” portrays Fusion as a car for her generation</li>
<li>“Fabricio Transit Connect” praises Ford for thinking of the worker in designing the Transit Connect</li>
<li>“Christian Escape” tells us about how his son reacted to the cool SYNC® system</li>
<li>“Alfonso Flex” talks about the Reverse Sensing System and the confidence it brings to backing up</li>
</ul>
<p>You can view the Spanish versions here:<br />
&lt;<object id="ytplayer" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="530" height="322" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://cdn.visiblemeasures.com/youtube/embedded/player.swf?youtube=http%3A//www.youtube.com/v/http://www.youtube.com/watch?v=rDYsuDmICHUrDYsuDmICHU%0D%0A&amp;vmcKey=f3ae1da6a7a811debadb0019b9f1584b&amp;resizeable=true" /><param name="name" value="ytplayer" /><param name="allowfullscreen" value="true" /><embed id="ytplayer" type="application/x-shockwave-flash" width="530" height="322" src="http://cdn.visiblemeasures.com/youtube/embedded/player.swf?youtube=http%3A//www.youtube.com/v/http://www.youtube.com/watch?v=rDYsuDmICHUrDYsuDmICHU%0D%0A&amp;vmcKey=f3ae1da6a7a811debadb0019b9f1584b&amp;resizeable=true" allowfullscreen="true" allowscriptaccess="always" name="ytplayer"></embed></object></p>
<p>This is a continuation of last year&#8217;s very successful work under the Drive One advertising campaign. Ford will keep highlighting accomplishments in four key areas that shape the reputation of the company &#8211; Quality, Green, Safe and Smart. Ford will continue its ongoing commitment to the community, the environment and innovation.</p>
<p>Do you have a story about Ford that you want to share? You can submit your story and upload a video or photo to make your Ford Story part of the Ford Story. <a href="http://www.thefordstory.com/your-stories/" target="_blank">Click here to see other stories and to learn more about submitting yours. </a></p>
<p>Ford continues to stand apart from competitors. From nontraditional marketing successes such as <a href="http://www.thefordstory.com/our-plan-progress/more-than-50000-americans-have-said-%e2%80%9ctell-me-more-about-ford-fiesta%e2%80%9d/" target="_blank">using social media to generate more than 50,000 hand raisers </a>for the upcoming Ford Fiesta to leveraging global car platforms to <a href="http://www.thefordstory.com/our-plan-progress/ford-c-max-coming-to-america/" target="_blank">bringing new cars such as the Ford C-MAX to North America,</a> Ford is different and making progress.</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular homepage.</em></a></p>
]]></content:encoded>
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		<slash:comments>18</slash:comments>
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		<title>Ford Quality and Productivity Leader Mike Hardie Hosts a Live Chat</title>
		<link>http://www.thefordstory.com/what-were-doing/quality/ford-quality-and-productivity-leader-mike-hardie-hosts-a-live-chat/</link>
		<comments>http://www.thefordstory.com/what-were-doing/quality/ford-quality-and-productivity-leader-mike-hardie-hosts-a-live-chat/#comments</comments>
		<pubDate>Tue, 27 Oct 2009 20:15:07 +0000</pubDate>
		<dc:creator>cole</dc:creator>
				<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=2937</guid>
		<description><![CDATA[It’s time to talk quality]]></description>
			<content:encoded><![CDATA[<p>Mike Hardie has responsibility for what may be one of the most challenging aspects building vehicles: Quality. Specifically, he develops the quality plan to drive quality processes and discipline throughout the design and production of Ford vehicles.</p>
<p>Join the live chat here on Friday, October 30, at 11:30 a.m. EDT to see what Hardie has to say about quality, and what the team is doing to protect and improve quality at Ford.<br />
<iframe src="http://www.coveritlive.com/index2.php/option=com_altcaster/task=viewaltcast/altcast_code=386c12b7fb/height=550/width=470" scrolling="no" height="550px" width="470px" frameBorder ="0" allowTransparency="true"  ><a href="http://www.coveritlive.com/mobile.php?option=com_mobile&#038;task=viewaltcast&#038;altcast_code=386c12b7fb" >Live Chat with Mike Hardie, Ford&#8217;s Director of Quality &#038; Product Planning</a></iframe></p>
<p>During his career at Ford, Mike has held many positions in problem solving, reliability engineering and statistical applications.  Prior to working at Ford, Mike was in the aerospace business, developing aircraft simulation systems for military programs.</p>
<p>Hardie, a native of Salem, Oregon, holds a bachelor&#8217;s degree in Mechanical Engineering from Oregon State University in Corvallis, Oregon, and a masters degree in Engineering Management from the University of Michigan.</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular home page.</em></a></p>
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		<slash:comments>6</slash:comments>
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		<title>See the Sound of Quality</title>
		<link>http://www.thefordstory.com/what-were-doing/quality/see-the-sound-of-quality/</link>
		<comments>http://www.thefordstory.com/what-were-doing/quality/see-the-sound-of-quality/#comments</comments>
		<pubDate>Fri, 23 Oct 2009 21:00:28 +0000</pubDate>
		<dc:creator>cole</dc:creator>
				<category><![CDATA[Quality]]></category>
		<category><![CDATA[Smart Technology]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=2907</guid>
		<description><![CDATA[Technology helps Ford see and remedy sound issues]]></description>
			<content:encoded><![CDATA[<p>While the technology may have interesting names like Noise Source Identification Tool and Aachen Head, the result for consumers is very simple: Quieter automotive interiors. Ford is using these tools to allow engineers to actually see unwanted sounds and eliminate them during vehicle development.</p>
<p>Don&#8217;t be surprised if you haven&#8217;t heard of this technology before &#8211; Ford is the first automaker in North America to use the new Noise Source Identification Tool.</p>
<p>&#8220;The key to world-class interior quietness is to pinpoint the source and location of every unwanted sound, no matter how subtle it is,&#8221; said Bill Gulker, Ford&#8217;s leader of Wind Noise Engineering. &#8220;Noise Vision already is paying off for Ford, with the new 2010 Taurus, Fusion, Flex and F-150 achieving the quietest interiors in their class.&#8221;</p>
<p>Noise Vision is a small sphere that is placed inside the vehicle cabin. It is equipped with more than 30 highly sensitive microphones and 12 special cameras. Powerful software reads data from Noise Vision and creates a computerized image showing interior noise &#8220;hot spots,&#8221; including wind noise, a squeak or rattle, or unwanted feedback from the engine or the road.</p>
<p>Ford began using Noise Vision &#8211; formally known as the Noise Source Identification Tool &#8211; to develop new vehicles for the 2010 model year. The high-tech tool&#8217;s thermal imaging is similar to the kind used for military work and medical research.</p>
<p>In the past, Ford engineers worked long and hard to identify unwanted rattles, squeaks or knocks. Finding an unwanted sound often was a process of elimination, which could take days or weeks.</p>
<p>Noise Vision streamlines the process to hours, and it&#8217;s saving money, too. In the past year alone, the technology has allowed Ford&#8217;s North American NVH (noise, vibration and harshness) engineers to eliminate 200 hours of wind tunnel testing time a year &#8211; saving more than $300,000 in testing costs.</p>
<p>&#8220;We used to rely on trial and error to make a vehicle quieter,&#8221; said Gulker. &#8220;It was a process of elimination that often led us to mask the issue with thicker glass or more sound insulation. Noise Vision literally shows us where the noise is and allows us to eliminate it once and for all.&#8221;</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular home page.</em></a></p>
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		<slash:comments>3</slash:comments>
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		<title>Super Duty® Chief Engineer Chris Brewer Hosts a Live Chat</title>
		<link>http://www.thefordstory.com/what-were-doing/quality/super-duty%c2%ae-chief-engineer-chris-brewer-hosts-a-live-chat/</link>
		<comments>http://www.thefordstory.com/what-were-doing/quality/super-duty%c2%ae-chief-engineer-chris-brewer-hosts-a-live-chat/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 03:46:11 +0000</pubDate>
		<dc:creator>tdi_admin</dc:creator>
				<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=2807</guid>
		<description><![CDATA[Tune in to ask him about today’s Super Duty or the recently announced 2011 model]]></description>
			<content:encoded><![CDATA[<p>Ford F-Series Super Duty® is all about getting the job done, and one of the key people on the team that&#8217;s getting the job done is Chris Brewer. As Chief Engineer, he takes the task of meeting customer expectations with the Super Duty seriously.</p>
<p>&#8220;Yeah, yeah, I sound like a Super Duty commercial,&#8221; said Brewer. &#8220;But I really enjoy being part of the Super Duty team. No other Ford vehicle has such a diverse set of customers &#8211; retail, &#8216;fleet-tail,&#8217; fleet and commercial accounts &#8211; who buy a wide range of trucks from work trucks to chassis cabs to high-end Lariat and King Ranch pickups.&#8221;</p>
<p>By clicking below, you can read the chat that took place on Friday, October 23, at 2:30 p.m. EDT to see how Brewer answered the questions.<br />
<iframe src="http://www.coveritlive.com/index2.php/option=com_altcaster/task=viewaltcast/altcast_code=34e5112116/height=550/width=470" scrolling="no" height="550px" width="470px" frameBorder ="0" ><a href="http://www.coveritlive.com/mobile.php?option=com_mobile&#038;task=viewaltcast&#038;altcast_code=34e5112116" >Live Chat with Chris Brewer, Super Duty Chief Engineer</a></iframe></p>
<p>Serving all those customers in a challenging economic environment isn&#8217;t easy, but Brewer draws on his acumen in engineering and business to help deliver the best Super Duty possible. He started his career at Ford on the business side, working as a product planning analyst between his first and second years in business school. His background includes degrees in engineering from Massachusetts Institute of Technology (MIT) and business from The Wharton School (University of Pennsylvania), plus he&#8217;s a native of Texas &#8211; the epicenter of tough trucks.</p>
<p>&#8220;Super Duty customers are diverse and demanding,&#8221; Brewer said. &#8220;They absolutely depend on them for their livelihood &#8211; in many cases it&#8217;s literally their office. The 2011 Super Duty has more capability than ever before and is ready to exceed the expectations of our customers.&#8221;</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular home page.</em></a></p>
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		<slash:comments>27</slash:comments>
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		<title>“Drive One” Shifts Gears to Add Customer Reactions</title>
		<link>http://www.thefordstory.com/what-were-doing/green/%e2%80%9cdrive-one%e2%80%9d-shifts-gears-to-add-customer-reactions/</link>
		<comments>http://www.thefordstory.com/what-were-doing/green/%e2%80%9cdrive-one%e2%80%9d-shifts-gears-to-add-customer-reactions/#comments</comments>
		<pubDate>Tue, 20 Oct 2009 01:00:03 +0000</pubDate>
		<dc:creator>tdi_admin</dc:creator>
				<category><![CDATA[Green]]></category>
		<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>
		<category><![CDATA[Safety]]></category>
		<category><![CDATA[Smart Technology]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=2596</guid>
		<description><![CDATA[Launching the next phase]]></description>
			<content:encoded><![CDATA[<p>The growth and success at Ford relies on people &#8211; its employees, its customers and people who the company hopes to convert to customers. That&#8217;s one reason that the Drive One advertising campaign is expanding to include customers sharing their experiences with the newest Ford products.</p>
<p>One of the ways that these experiences will be shared is through a series of TV spots called &#8220;One More Reason.&#8221; These videos are of people sharing their thoughts and opinions about the new Ford cars, crossovers and SUVs. The comments are as real as the people who made them. They are not scripted. In fact, these people didn&#8217;t know that it was Ford filming them, or that they would be used in commercials. That&#8217;s the only way to get genuine opinions, and that&#8217;s how these were produced.</p>
<p>The spots will begin airing on October 12, but we have an early preview of some of them for you here. Watch them all and let us know what you think. </p>
<p><object width="530" height="385" data="http://www.youtube.com/p/92E2C670B7309BE7&amp;hl=en&amp;fs=1" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/p/92E2C670B7309BE7&amp;hl=en&amp;fs=1" /><param name="allowfullscreen" value="true" /></object><br />
 </p>
<p>This new phase is a continuation of last year&#8217;s very successful work under the Drive One advertising campaign. Ford will keep highlighting accomplishments in four key areas that shape the reputation of the company &#8211; Quality, Green, Safe and Smart. Ford will continue its ongoing commitment to the community, the environment and innovation.</p>
<p>Do you have a story about Ford that you want to share? You can submit your story and upload a video or photo to make your Ford Story part of the Ford Story. <a href="http://www.thefordstory.com/your-stories/" target="_blank">Click here to see other stories and to learn more about submitting yours. </a></p>
<p>Ford continues to stand apart from competitors. From nontraditional marketing successes such as <a href="http://www.thefordstory.com/our-plan-progress/more-than-50000-americans-have-said-%e2%80%9ctell-me-more-about-ford-fiesta%e2%80%9d/" target="_blank">using social media to generate more than 50,000 hand raisers </a>for the upcoming Ford Fiesta to leveraging global car platforms to <a href="http://www.thefordstory.com/our-plan-progress/ford-c-max-coming-to-america/" target="_blank">bringing new cars such as the Ford C-MAX to North America,</a> Ford is different and making progress.</p>
<p><em>We make it easy for you to share this story with your friends; simply click on the &#8220;share this&#8221; method of your choice at the top right corner of this page. You can also </em><a href="https://secure.fordvehicles.com/thefordstory/updates/index.asp" target="_blank"><em>click here to sign up for updates</em></a><em> from Ford Motor Company, and </em><a href="http://feeds2.feedburner.com/thefordstory/FYxl" target="_blank"><em>click here to add an RSS feed to your regular home page.</em></a></p>
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		<title>Shhh. Is That a New Ford 6.7-liter Power Stroke® You Hear?</title>
		<link>http://www.thefordstory.com/what-were-doing/quality/shhh-is-that-a-new-ford-67-liter-power-stroke%c2%ae-you-hear/</link>
		<comments>http://www.thefordstory.com/what-were-doing/quality/shhh-is-that-a-new-ford-67-liter-power-stroke%c2%ae-you-hear/#comments</comments>
		<pubDate>Mon, 28 Sep 2009 21:36:05 +0000</pubDate>
		<dc:creator>tdi_admin</dc:creator>
				<category><![CDATA[Quality]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=2491</guid>
		<description><![CDATA[Expected to be the quietest, smoothest diesel in the segment]]></description>
			<content:encoded><![CDATA[<p>Diesel engines in heavy duty pickup trucks are know for a lot of qualities, such as extremely good torque. They generally are not associated with quietness. The all-new new Ford 6.7-liter Power Stroke<sup>®</sup> diesel engine debuting in the 2011 Super Duty lineup may change that. It&#8217;s expected to be the quietest, smoothest diesel in the segment, outperforming its closest competitors by several decibels.</p>
<p>How much quieter is it? Watch and listen to the video below to compare the sound of the new Power Stroke engine to its predecessor. </p>
<p><object width="530" height="315"><param name="movie" value="http://www.youtube.com/v/fynZH-fPFAM&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/fynZH-fPFAM&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="530" height="315"></embed></object></p>
<p>&#8220;Historically, consumer perception has been that diesels should sound rough and tough, but from a sound quality perspective they were actually loud and unrefined,&#8221; said Scott DeRaad, engine NVH (noise, vibration and harshness) engineer.  &#8220;At Ford, we approached the new diesel development as though it was more than a work truck and something that people wanted to drive, making &#8216;quieter&#8217; a reason to buy.&#8221;</p>
<p>Most of the improvement in NVH comes from changes made to the combustion system and the structural integrity of the compacted graphite iron block, as well as from mounting one turbocharger on the engine block instead of two. Specific design upgrades were made to both the piston and the piston bowl to optimize the combustion process, which features a two-stage combustion event instead of a single-injection event, causing harsh, sudden and loud combustion.  Instead, a starter or pilot injection of fuel begins the compression process before the main injection.</p>
<p>The new diesel will also deliver other significant improvements including better torque and horsepower, class-leading fuel economy and best-in-class towing and payload for unparalleled performance.</p>
<p>Read the article on the all-new, <a href="http://www.thefordstory.com/green/a-new-era-in-ford-diesel-technology-for-pickups-starts-now/" target="_blank">Ford-engineered 6.7-liter Power Stroke engine by clicking here.</a></p>
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		<slash:comments>6</slash:comments>
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		<title>A New Era in Ford Diesel Technology for Pickups Starts Now</title>
		<link>http://www.thefordstory.com/what-were-doing/green/a-new-era-in-ford-diesel-technology-for-pickups-starts-now/</link>
		<comments>http://www.thefordstory.com/what-were-doing/green/a-new-era-in-ford-diesel-technology-for-pickups-starts-now/#comments</comments>
		<pubDate>Mon, 31 Aug 2009 18:23:02 +0000</pubDate>
		<dc:creator>tdi_admin</dc:creator>
				<category><![CDATA[Green]]></category>
		<category><![CDATA[Our Plan & Progress]]></category>
		<category><![CDATA[Quality]]></category>
		<category><![CDATA[Smart Technology]]></category>

		<guid isPermaLink="false">http://www.thefordstory.com/?p=1801</guid>
		<description><![CDATA[The first look at the all-new 6.7-liter Power Stroke® V-8 turbocharged diesel engine]]></description>
			<content:encoded><![CDATA[<p>Developing an all-new engine is a big deal. Variants that extend an engine family are one thing. Making updates for better efficiencies or new applications is another thing. But starting from the block up to design and build an entirely new engine, well, that&#8217;s big. It&#8217;s creating something that may last 20 or 30 years into the future. That&#8217;s exactly the challenge that the team under Derrick Kuzak, group vice president of Global Product Development, faced when they started work on the 6.7-liter Power Stroke<sup>®</sup> V-8 turbocharged diesel engine.</p>
<p>Debuting in the next-generation, 2011 F-Series Super Duty<sup>®</sup> truck, the new diesel engine will deliver significant improvements in torque, horsepower and fuel economy while adding more fueling flexibility and meeting stringent new emissions requirements.</p>
<p>&#8220;This all-new diesel engine has been so extensively tested both in the lab and in the real world that we&#8217;re confident we&#8217;re giving our customers the most reliable and productive powertrain available today,&#8221; said Derrick Kuzak, group vice president of Global Product Development. &#8220;Our Super Duty customers demand reliability and durability in their trucks so they can deliver the best results for their business and their customers. That&#8217;s exactly what this engine delivers.&#8221;</p>
<p>The diesel engine team made improvements and changes throughout the engine architecture to deliver on aggressive horsepower, torque, emissions and fuel economy targets. The 6.7-liter Power Stroke uses an &#8220;inboard exhaust&#8221; architecture, an automotive-industry first for a modern production diesel engine. It combines the best of proven technology with new, patented approaches backed by an extensive laboratory and real-world testing regimen to assure customer satisfaction.</p>
<p>Benefits of the new 6.7-liter Power Stroke V-8 turbocharged diesel engine include: </p>
<ul type="disc">
<li>First use of a compacted graphite iron (CGI) engine block in a Super Duty-class vehicle in North America; stronger than regular gray cast iron, Ford has successfully used CGI in engine blocks in products around the world. The block structure was optimized for reduced weight and maximum strength to meet the demands of higher torque and horsepower</li>
<li>Unique inboard exhaust and outboard intake architecture, an automotive-industry first for a modern production diesel engine, reduces overall exhaust system volume, which leads to better throttle response for the customer; additionally, reduced exhaust system surface area minimizes heat transfer to the engine compartment and improves NVH (noise, vibration, harshness)</li>
<li>The new engine architecture enables easier service work for all major engine components, potentially reducing down time. On turbocharger service, for example, the body/cab no longer has to be removed from the frame to access the turbo; also, the high-pressure fuel pump, EGR (exhaust gas recirculation) components and thermostats are directly accessible from the front of the vehicle</li>
<li>Honeywell&#8217;s single-sequential turbocharger features an industry-first double-sided compressor wheel mounted on a single shaft. The unit is uniquely center-mounted on a pedestal low in the back of the valley for improved NVH. This turbocharger design allows the single unit to deliver the benefits of a twin-turbocharger system in a smaller, more efficient package, combining the benefits of a small turbocharger (faster response) and a large turbocharger (ability to compress and force more air into the engine for more power) in one unit</li>
<li>The high-pressure Bosch fuel system injects fuel at up to 30,000 psi. The system delivers up to five injection events per cylinder per cycle using eight-hole piezo injectors to spray fuel into the piston bowl. The direct-injection system is calibrated and phased for optimum power, fuel efficiency and NVH</li>
<li>Aluminum cylinder heads for reduced weight; the mid-deck construction with dual water jackets provides increased strength and optimal cooling; also, six head bolts, instead of four as found on other engines, help improve sealing and maintain cylinder integrity even with the higher firing pressures; overall the engine is about 160 pounds lighter</li>
<li>Compatibility with up to B20 fuel, allowing greener fueling options of up to 20 percent biodiesel and 80 percent petroleum diesel</li>
</ul>
<p> </p>
<p>&#8220;The bar was raised for this new diesel and the Power Stroke team did a fantastic job meeting performance and durability targets,&#8221; said Adam Gryglak, lead engineering manager for the 6.7-liter Power Stroke engine. &#8220;We integrated Ford&#8217;s best global practices in engine design, development and testing as we pulled together our co-located team, which included engineering, design, manufacturing and purchasing. This helped us get the job done efficiently and quickly while increasing our focus on the product&#8217;s capability, performance, quality and reliability.&#8221;</p>
<p>To build team spirit, Gryglak wanted something unique to inspire the organization. The new diesel was code-named &#8220;Scorpion,&#8221; so a mechanical scorpion designed from engine components graced all internal reports. The name also is a nod to one of Gryglak&#8217;s favorite rock bands.</p>
<p>The result of the team&#8217;s work is the new Power Stroke V-8 turbocharged diesel engine, which will deliver significantly improved torque, horsepower and fuel economy while meeting more stringent federal emissions standards that begin in 2010.</p>
<p>To view an informative fact sheet on the all-new 6.7-liter Power Stroke engine, <a href="http://media.ford.com/images/10031/Diesel_Engine_Tech.pdf" target="_blank">please click here.</a></p>
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		<slash:comments>76</slash:comments>
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